We keep it transparent
The offer and sale of products on our website www.zamtprojects.com are governed by the current Terms and Conditions of use:
Products bought on zamtprojects.com are sold directly by ZAMT - Zisan Buga & Max Reinhardt GbR. Lützowstr. 81 / 10785 Berlin. ZAMT is registered with 825088149, under the VAT number UST-ID: DE323364031.
ZAMT sells products on zamt-berlin.com and practices its own e-commerce activity directed exclusively toward the final consumer. The “final consumer” is any individual who makes purchases for purposes unrelated to any business or professional activity eventually performed. If you are not a “final consumer,” we ask you to refrain from entering into transactions with zamt-berlin.com. Given the commercial policy described above, ZAMT reserves the right not to respond to purchases made from anyone who is not considered a “final consumer” or any non-compliant orders according to its commercial policy as defined herein.
The terms and conditions of use may be amended, particularly to abide by possible legislative changes. New terms and conditions of use apply to all sales made after their publication on zamtprojects.com.
You can view the current version of the terms and conditions of use at any time by clicking on “General Terms and Conditions of Sale.”
Furthermore, for each order made on zamt-berlin.com, you will be asked to confirm your agreement to the terms and conditions of use in place during the time that you place your order.
Article 1- Prices
1.1- The prices of our products are indicated in Euros, all-inclusive of German sales tax (16%), excluding processing fees and shipping. These prices may be communicated and converted into ($, £ and ¥).
1.2- For orders outside of Germany, the client is the importer of the products purchased. For all products shipped outside of the European Union, the price will be calculated excluding taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be charged. ZAMT is not responsible for paying these taxes and fees. Instead, they are the client’s responsibility, both in terms of declaration and payment to the authorities and powers within the client’s country. ZAMT advises that clients inquire about these issues with local authorities in their home country.
1.3- All orders must be paid in euros.
1.4- zamt-berlin.com reserves the right to modify prices at any time. However, products will be billed based on the rates in effect at the time the order is made, subject to availability.
Article 2- Orders
By validating his or her order online, the client accepts unconditionally and agrees to engage with and respect ZAMT’s current terms and conditions of use. If the customer does not agree with the terms specified in the terms and conditions of use, we ask the customer not to place orders on zamtprojects.com. By placing an order with zamt-berlin.com, the client confirms to know and accept our terms and conditions without reservation.
Article 3- Availability
Product availability is based on the amount of available stock. Errors may exceptionally exist, especially in the case of simultaneous orders of the same product by several customers. If a product becomes unavailable after confirmation of the customer’s order, we will make every effort to keep the customer informed by email or phone as soon as possible.
When a product is no longer available on zamt-berlin.com, customers will see a “Sold Out” button appear on the page. However, if the product is scheduled to come back in stock, the customer may receive an email automatically to be kept informed by clicking on “Notify me when available.”
ZAMT is not liable in the case of shortage or unavailability of products.
Article 4- Order Completion
At any time, the customer can:
- Select an article by clicking on “Add to cart,” and then clicking on “checkout.”
- Add more items by clicking on “continue shopping.”
- Consult a list of your selected items by clicking on “your cart.”
The customer may change the quantity of an item he or she wishes to buy by changing the number of units selected, or delete an item by clicking on the “bin icon.”
For each item selected on zamt-berlin.com, a summary page will appear, showing an image of the product, its color, the quantity selected, its unit price and the total price of the order. zamt-berlin.com invites customers to thoroughly check the accuracy of their selection before confirming their order.
Though every effort is made to ensure that the color and pattern of our items are accurately posted on our website, variations may occur, particularly because of computer screen limitations is accurately displaying color. For this reason, ZAMT is not liable for inaccuracies in the photographs or graphical representations of products on www.zamt-berlin.com.
For questions about products, the customer may contact our customer service team at email@example.com.
Each order made on zamt-berlin.com requires that the customer provide us with accurate and complete information. The requested information includes title, name, phone, email address, billing and shipping address.
Once completed, your order will be sent directly for fulfillment.
You may change or cancel your order by contacting Customer Service by email at mailto:firstname.lastname@example.org.
ZAMT reserves the right not to accept an order from a customer with whom there is a dispute on a previous order, or if ZAMT reasonably believes that a client has violated the terms and conditions, or for any other legitimate reason.
A summary of your order will be sent by email. The message will contain the name of the products ordered, the quantity, price, and postage rate.
You will be asked to create an account to save the billing and delivery information for your order. You will need to create your own password for future use of the account. By doing so, you agree, at your own risk, to keep the password and all other information confidential and never to disclose them to third parties. Accordingly, any purchase made through your account will be assumed to have been made by you. In case off loss, theft or unauthorized use of your account, you agree to relay this information to zamtprojects.com immediately.
Article 5- Delivery
Items will be sent to the delivery address indicated during the time of purchase.
Shipments worldwide are made by DHL.
Shipping fees are calculated automatically, just after you have finalized your order. They will appear in the amount you must pay. The amount depends on the products ordered, delivery area and the selected service.
When sending a package, we will send an email with the tracking number. You can follow your order from dispatch until arrival on the website of the delivery service by indicating the tracking number.
Customs and other fees incurred in the destination country are the responsibility of the recipient.
Article 6- Payment
You may choose between the following payment methods:
Credit card, Paylib, Masterpass, Paypal and bank wire.
For payment using a credit card, we accept Visa or MasterCard.
Payment is encrypted and secured by our ethical German partner bank GLS Bank.
All prices include French sales tax TVA (16%) but exclude delivery charges (unless otherwise indicated). Tax-free shopping for customers outside of Europe.
Article 7- Returns and Exchanges
ZAMT is committed to providing you with high-quality items. However, if you are not satisfied with an item you have purchased with us, we will be happy to exchange or reimburse you. You have 14 days from the date of receipt of the item to return it to ZAMT.
Please contact our customer service team before returning an item at mailto:email@example.com.
Items must be returned in their original condition, in their packaging and with a copy of the invoice to the following address:
Max Reinhardt (@ ZAMT)
We will provide you with a return shipping label by email and return costs will be deducted from your refund.
You may also return the items directly to the ZAMT store (attn. Max Reinhardt), Tucholskystrasse 48, 10117 Berlin. However, no refund will be made at the store, and your credit card will not be credited.
Customs taxes applying from countries outside the European Union may be charged to the customer if the return is proceeded with his/her own courier.
Damaged or incomplete items will not be accepted and will be returned to you at your expense.
Packages returned without necessary return information will be sent back to the customer.
Leather care products will not be exchanged or refunded.
Marked down items cannot be exchanged or reimbursed.
Article 8- Information/ Order Follow Up
To follow up an order, contact: mailto:firstname.lastname@example.org
Article 9- Intellectual Property
All text, commentary, articles, illustrations, and images produced on the zamtprojects.com website are all rights reserved. As such, in accordance with the Intellectual Property Code, only private use is tolerated.
Any other use constitutes an infringement and is punishable under Intellectual Property laws unless zamtprojects.com gives permission before use.
Total or partial reproduction of the zamt-berlin.com catalog is strictly prohibited. All rights reserved.
Article 10- Responsibility
All items offered on zamt-berlin.com comply with German legislation. It is your responsibility to check with local authorities in your country to verify the possibility of delivery within your country and the use of the products you plan to order.
Article 11- Applicable Law- Disputes
In the case of a legal dispute, the German courts have jurisdiction.
Article 12- Personal Information
ZAMT agrees not to disclose any information provided to us to third parties. This information remains confidential, and will only be used by our internal departments to process your order, to personalize communication, or to offer specific products, including the zamt-berlin.com newsletter which subscribes customers based on areas of interest.
Consequently, and in accordance with the Data Protection Act of January 6th, 1978 (declaration number 1733208 v 0), you have the right to access, rectify and oppose to any personal data registered about you. To do this, simply send a request by email to email@example.com.